About us

What we do

We’re a passionate, lived experience-led team delivering training and consultancy across health and social care.

With over 30 years’ experience, our teams have worked with organisations such as the NHS, local authorities, and large care groups to develop and roll out training programmes, safeguarding strategies and more.

We don’t just deliver training. We partner with organisations to understand their needs, support workforce development, and drive meaningful change in practice. Our mission is to empower people, shift cultures and drive quality.

Jessica and Jenny
Assisting and Moving People
First Aid - CPR

Leading Change in Care

We believe that knowledge should be accessible. That’s why we offer a range of free resources, infographics, and initiatives to support the wider health and social care community. These tools are designed to spark ideas, inspire change, and help teams at every level lead with confidence and compassion. From frontline staff to senior leadership, we’re here to support those who are committed to making care better.

Meet Our Team

At 1Stop Training, our strength lies in the people who bring their skills, passion, and lived experience to everything we do. We’re a diverse team of trainers and consultants with backgrounds spanning autism, learning disability, leadership and management, emergency services, health and safety, digital support, dementia, mental health, clinical training and more.

David

Managing Director and
Lead Mandatory Trainer

Jenny

Director of Training and Education and
Lead Oliver McGowan Trainer

Main

Director of Operations and
Lead on Technology

Frankie

Business Support Officer and
Recruitment Lead

Sarah

Oliver McGowan Lead
Learning Disability Co-Trainer (Tier 2)

Lee

Oliver McGowan Lead
Autism Co-Trainer (Tier 2)

Karen

Oliver McGowan
Facilitating Trainer (Tier 2)

Jessica

Oliver McGowan
Co-Trainer (Tier 2)

Jonathan

Oliver McGowan
Co-Trainer (Tier 2)

Fraser

Oliver McGowan
Co-Trainer (Tier 2)

Sam

Oliver McGowan
Co-Trainer (Tier 2)

Amad

Oliver McGowan
Co-Trainer (Tier 2)

Ryan

Oliver McGowan
Co-Trainer (Tier 2)

Alec

Oliver McGowan
Co-Trainer (Tier 2)

Chelsea

Oliver McGowan
Co-Trainer (Tiers 1 and 2)

Robert

Mental Health and Substance
Misuse Trainer

Disability Confident Committed

We are proud to be a Disability Confident Committed employer, reflecting our dedication to creating inclusive, respectful and accessible opportunities for people with disabilities. This commitment is embedded in everything we do, from how we recruit and support our team to how we deliver training across the health and social care sector. Our approach is shaped by lived experience. Many of our trainers and co-trainers are autistic or have a learning disability, and we work closely with each individual to ensure their strengths are recognised and supported. This includes flexible induction processes, personalised communication methods and practical adjustments such as accessible transport, support with Access to Work applications and inclusive team events. We believe that inclusion starts with opportunity. For many of our co-trainers, joining 1Stop has been their first paid role. We have created a supportive environment where people feel valued, respected and able to grow professionally and personally. From mentoring new co-trainers to celebrating achievements, we are committed to championing disability inclusion at every level.

Inclusion is a journey, and we continuously reflect on our practices, listen to feedback and make improvements to ensure we are doing better every day. Being Disability Confident means more than meeting a standard. It means actively working to remove barriers, challenge stigma and promote equity in the workplace and beyond.

As part of this journey, we work closely with Step2Skills, Hertfordshire County Council’s adult community learning and employment support service. Step2Skills provides opportunities for adults in Hertfordshire to access learning and employment, especially those facing barriers such as low skills, learning or physical disabilities and mental health conditions. Together, we have supported employment pathways for people who have a learning disability or who are autistic. Our collaboration has included participating in inclusive job fairs, working with local job centres and meeting with the Stevenage MP to highlight the importance of inclusive employment. These shared efforts reflect our belief that meaningful change happens through partnership, community engagement and a shared commitment to equity.

Team Photo

Our Commitment to Quality

We’re proud to hold a number of nationally recognised quality marks that reflect our commitment to delivering safe, inclusive, and impactful training across health and social care. These endorsements are more than just badges. They represent our dedication to meeting national standards, championing lived experience, and continuously improving the way we support learners and services.

Each quality mark we hold has been earned through rigorous assessment and reflects the trust placed in us by organisations such as the Department of Health and Social Care, Skills for Care, Highfield, and the Hertfordshire Care Professional Academy.

To learn more about what each quality mark means and how it supports our work, click on the images below.

Quality Assured Care Learning

1Stop Training has been awarded the Quality Assured Care Learning mark by Skills for Care and the Department of Health and Social Care (DHSC). This endorsement recognises our delivery of the Oliver McGowan Mandatory Training in line with the DHSC Quality Framework. It provides assurance to care providers, commissioners, and learners that our training meets national standards and is externally audited each year.

Approved for the Oliver McGowan Mandatory Training NEW

Oliver McGowan Training Approval

We are an approved provider of the Oliver McGowan Mandatory Training, delivering Tier 1, Tier 2, and Train the Trainer programmes.

Our training is co-delivered by facilitators and co-trainers with lived experience, ensuring that sessions are grounded in real stories and inclusive practice. In our first year, we delivered over 121 Tier 2 sessions, training more than 1,389 professionals across NHS trusts, care homes, supported living services, and more. Our average course rating is 9.3 out of 10, with 100% of learners recommending the training. Services have reported meaningful changes following our sessions, including improved communication tools, inclusive policies, and better support for autistic individuals and people with learning disabilities.

Award Nomination LD Awards

Recognition for Excellence

Our Oliver McGowan Training Team was shortlisted for the Oliver McGowan Trainer Award at the National Learning Disabilities and Autism Awards 2025. This nomination highlighted the work of Sarah Giddings, our Lead Learning Disability Co-Trainer, who has co-delivered training to over 500 professionals. Sarah brings warmth, humour, and powerful lived experience to every session, helping learners reflect deeply on their practice. She also mentors new co-trainers, leads Makaton instruction, and adapts her delivery to suit different learner groups. Her courage in returning to hospital settings where she previously faced challenges, and her commitment to inclusion, have made a lasting impact on both learners and the wider care community.

HCPA Assured Training Partner - Logo

HCPA Quality Assured Training Partner

We are a Hertfordshire Care Professional Academy (HCPA) Quality Assured Training Partner for 2025/2026.

HCPA members in Hertfordshire can access funded training in key areas such as safeguarding, dementia, autism, infection control, and more. Find out more here.

Highfield Approved Centre - Logo

As a Highfield-approved centre, we are authorised to deliver regulated qualifications and accredited courses, including the Level 5 Safeguarding Accredited Course, First Aid Qualifications, and Adult Social Care Qualifications.

NHS Provider - Logo

NHS Training Provider

We are a registered training supplier for an NHS trust in Hertfordshire, delivering First Aid qualifications and specialist training in autism and mental health.

Quality Assured Care Learning

1Stop Training has been awarded the Quality Assured Care Learning mark by Skills for Care and the Department of Health and Social Care (DHSC). This endorsement recognises our delivery of the Oliver McGowan Mandatory Training in line with the DHSC Quality Framework. It provides assurance to care providers, commissioners, and learners that our training meets national standards and is externally audited each year.

Approved Trainer for the Oliver McGowan Mandatory Training - Logo

Oliver McGowan Training Approval

We are an approved provider of the Oliver McGowan Mandatory Training, delivering Tier 1, Tier 2, and Train the Trainer programmes.

In our first year, we delivered over 121 Tier 2 sessions, training more than 1,389 professionals across NHS trusts, care homes, supported living services, and more. Our average course rating is 9.3 out of 10, with 100% of learners recommending the training. Services have reported meaningful changes following our sessions, including improved communication tools, inclusive policies, and better support for autistic individuals and people with learning disabilities.

Recognition for Excellence

Our Oliver McGowan Training Team was shortlisted for the Oliver McGowan Trainer Award at the National Learning Disabilities and Autism Awards 2025. This nomination highlighted the work of Sarah Giddings, our Lead Learning Disability Co-Trainer, who has co-delivered training to over 500 professionals. Sarah brings warmth, humour, and powerful lived experience to every session, helping learners reflect deeply on their practice. She also mentors new co-trainers, leads Makaton instruction, and adapts her delivery to suit different learner groups. Her courage in returning to hospital settings where she previously faced challenges, and her commitment to inclusion, have made a lasting impact on both learners and the wider care community.

HCPA Quality Assured Training Partner

We are a Hertfordshire Care Professional Academy (HCPA) Quality Assured Training Partner for 2025/2026.

HCPA members in Hertfordshire can access funded training in key areas such as safeguarding, dementia, autism, infection control, and more. Find out more here.

As a Highfield-approved centre, we are authorised to deliver regulated qualifications and accredited courses, including the Level 5 Safeguarding Accredited Course, First Aid Qualifications, and Adult Social Care Qualifications.

NHS Training Provider

We are a registered training supplier for an NHS trust in Hertfordshire, delivering First Aid qualifications and specialist training in autism and mental health.

Questions?

Have a question about our courses, getting involved, or media enquiries? Get in touch—we’re here to help.